Interactive Web based Dashboard

The Client

The client is one of the leading service providers in the field of video, web and audio conferencing. Their latest initiative provides a platform where users can integrate social networking and media sharing and conduct business meetings online via conference calling, video conferencing and chatting over the Internet. They connect over 30,000 clients worldwide and their clientele is an impressive lineup of 75% of the Fortune^TM 100.

The Need

To Create a Web based user interface wherein one can access all the data under one Interface and compare among different metrics and sources. The biggest challenge was that earlier the granularity of the data could not be altered. The data was shown in an Excel format for a fixed date range and could compare only few metrics, thus not allowing the client for a detailed study of the site. The data sources for it included integration of both offline and online data like Ad serving services, web analytics tool etc.

The Solution

Nabler's expertise in creating high quality dashboards enabled the development and maintenance of an interface that was simple, precise, interactive and helped view multiple data in one single frame. The technology was based on ASP .NET 4.0 using SQL 2008.

The whole process can be summarized in 3 simple steps:

Salient features of the new interface:

• Introduction of the 'Top Nav bar', simplified the functionality of the dashboard to suit the need of the client. The user can easily navigate through various scenarios and then query out the data.
• 'CHECK BOXES' enable viewing desired metrics across field values and date ranges.
• The tool has an option either to view the Graph alone or to view both the graph and its data, via a simple click of the 'DETAILED TABLE' button.
• COMMENTS can only be added or edited by admin log-ins for any metric across date ranges. Standard user log-ins can only view these comments.

The Benefits

• All the reports and analysis was done with flawless precision and delivered to client on time.
• The analysis helped the client gain insights into the most liked features of the brand.
• Our social media analysis solution and new analytics techniques helped the client understand the users better and tweak the message to generate maximum impact.
• USER LEVEL ACCESS CONTROL ensures data security by providing privilege access rights to only the 'Admin' users. Only the admin log-ins can upload or edit data and comment, whereas a standard user can view reports/comments and not make any edits.
• Another salient feature of the tool is to COMPARE A METRIC across different date ranges to aid in better decision making.

The Benefits

• A one stop solution for the client's reporting needs, bringing together multiple metrics and sources at one platform.
• Helping the client keep up-to-date and correlate the changes in their business strategy with changes in various metrics and sources by enabling multiple data view in a single frame.
• Dedicated in- house experts to continuously update and monitor data on a weekly basis to help the client take decisions based on latest date. All this is done at the backend keeping in mind strict data security measures.
• Archiving the data would not be required and a hassle-free reporting system was brought in place by simply logging in to the website.
• Pre-set template which restricts uploading of spurious data and also prevents data manipulation.
• User level access control to ensure strict data security. Administrator log-ins can upload and edit data and comments, whereas User log-ins can only view the dashboards and comments.