Web analytics is a very important internet marketing tool. Here, this article will introduce you to the field of web analytics and give an insight on the different uses of web analytics as an e-business tool.
The term Web Analytics means the study of impact of a website on its users. It involves the study of the user’s online experiences so as to find ways to improve it. This may involve studying the behavior of the user regarding:
Web analytics helps start and maintain a website, thus making it a critical tool in e-business progress. By finding out the users online experiences, a business can utilize web analytical solutions to measure activities that affect customer behavior. The activities include advertising and marketing campaigns, site design, element placement and merchandising, cross-sell and up-sell opportunities, and retention and loyalty. Some of the advantages that companies can realize from Web analytical solutions include:
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