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Customer Sentiment Analysis & eCommerce Data Initiatives

Customer Sentiment Analysis helps in identifying whether the customer comment about the brand is positive, negative or neutral. It plays a crucial role when it comes to ecommerce industry as the analysis of huge volumes of unstructured social data will help in deriving actionable insights.

Customer Sentiment Analysis can help ecommerce players in enhancing user experience, gain competitive edge by faster response rates, provide valuable business insights, revitalize the brand and much more.

eCommerce Data Initiatives

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