Senior Implementation Analyst

Job Description

  • Provide Web Analytics implementation support to clients and Web Analytics Data Audit and present findings to the business team.
  • Write JavaScript, jQuery functions (Data Binding Expressions) to capture required data from the webpage.
  • Deploying the code in various Tag Management Solutions.
  • Auditing the implementation across the website, investigating for implementation bugs and resolve the errors.
  • Involve in end to end Web Analytics implementation and perform direct customer support.

Desired Skills

  • Understand product functionality and use to drive customer based solutions.
  • Demonstrate a high level of empathy for customer concerns and commitments to timelines.
  • Work as a team member, integral to the successful implementation of targeted objectives.
  • Resolve and document service issues. Case and project management of software related issues and implementation milestones.
  • Time tracking for client billing and project management.
  • Document suggestions for continued improvements to internal systems and products.
  • Builds a knowledge base of each client’s business, organization and objectives.
  • Strong Tag Validation and Reports Validation skills.

Location

Charlotte, NC or Atlanta, GA

Academic Credentials

Bachelor's degree in Computer Science (Engineering), Science & Technology Studies, Scientific Computing